ASE Internet Privacy Policy

Commitment To Your Privacy
This site is owned and operated by the National Institute for Automotive Service Excellence (ASE). ASE is committed to providing users of the site with a safe, and secure environment in which to view, transmit and receive electronic information. ASE will use reasonable efforts to ensure that the information you provide remains private, and will attempt to ensure that the information is used only for the purposes stated below.

Because we gather certain types of information about our users, we feel you should fully understand the terms and conditions surrounding the capture and use of that information. This privacy statement discloses what information we gather and how we use it.

Information ASE Gathers And Tracks
ASE gathers two types of information about users:

  1. Information that users provide through optional, voluntary submissions. These are voluntary submissions to receive announcements about future tests, electronic newsletters, and information gathered in polls and surveys.
  2. Information or aggregated tracking information derived mainly by tallying page views throughout our sites. This information allows us to better tailor our content to readers' needs and to better understand the demographics of our audience. ASE will, at its discretion, use your records to communicate with you, or to facilitate communications by others with you, about education, training, and award programs judged to be of potential benefit, as well as future tests and offers.

Surveys
ASE may occasionally conduct user surveys to better target content to our audience. ASE may use this information to better refine its products and services and may also use certain survey information for special awards and drawings.

Usage Tracking
ASE tracks user traffic patterns throughout all of our sites. However, we do not correlate this information with data about individual users. ASE does break down overall usage statistics according to a user's domain name, browser type, and MIME type by reading this information from the browser string (information contained in every user's browser).

ASE sometimes tracks and catalogs the search terms that users enter in our Search function, but this tracking is never associated with individual users. We use tracking information to determine which areas of our sites users like and don't like based on traffic to those areas. We do not track what individual users read, but rather how well each page performs overall. This helps us continue to build a better service for you.

Cookies
We may place a text file called a "cookie" in the browser files of your computer. The cookie itself does not contain personal information although it will enable us to relate your use of this site to information that you have specifically and knowingly provided. The only personal information a cookie can contain is information you supply yourself. A cookie can't read data off your hard disk or read cookie files created by other sites. ASE uses cookies to track user traffic patterns (as described above).

You can refuse cookies by turning them off in your browser. If you've set your browser to warn you before accepting cookies, you will receive the warning message with each cookie. You do not need to have cookies turned on to use this site. However, you do need cookies turned on to enable the shopping cart function of the ASE Store at www.asestore.org and to take the Online Refrigerant Recovery and Recycling Review and Quiz.

Use Of Information
ASE uses any information voluntarily given by our users to enhance their experience in our network of sites, whether to provide interactive or personalized elements on the sites or to better prepare future content based on the interests of our users. As stated above, we use information that users voluntarily provide in order to send out electronic reminders and to enable users to participate in polls and surveys. We send out reminders to subscribers on a regular schedule and occasionally send out special editions when we think subscribers might be particularly interested in something we are doing. ASE will, at its discretion, use your records to communicate with you, or to facilitate communications by others with you, about education, training, and award programs judged to be of potential benefit, as well as future tests and offers. ASE reserves the right to confirm whether you do or do not hold ASE certification and in which areas.

We use tracking information to determine which areas of our sites users like and don't like based on traffic to those areas. We do not track what individual users read, but rather how well each page performs overall. This helps us continue to build a better service for you. We track search terms entered in Search function as one of many measures of what interests our users but do not track which terms a particular user enters.

ASE creates aggregate reports on user demographics and traffic patterns for internal use. This allows our users to receive notifications that are pertinent to their needs.

Sharing Of Information
ASE uses the above-described information to tailor our content to suit your needs and help us better understand our audience's demographics. This is essential to providing websites of maximum value. ASE will, at its discretion, use your records to communicate with you about future tests and offers, or to facilitate communications by others with you, about education, training, and award programs judged to be of potential benefit.

Security
ASE operates secure data networks protected by industry standard firewall and password protection systems. Our security and privacy policies are periodically reviewed and enhanced as necessary and only authorized individuals within ASE and its contractors have access to the information provided by our customers.

We work to protect the security of your information during transmission by using 128-bit Secure Sockets Layer (SSL) software, which encrypts information you input.

Opt-In Policy
We give users opt-in choices to receive information from ASE via e-mail. Such opt-in choices include:

  • Opting to register for announcements about future tests.
  • Opting to register for announcements about ASE-related merchandise.
  • Opting to register for future electronic newsletters.

ASE's opt-in policy helps ensure that you receive only the announcements you request, per the recommended practices of Internet community. ASE makes every attempt to keep e-mail addresses current and accurate.

Your Consent
By using this site, you consent to the collection and use of this information by ASE. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

Linking To Other Sites
Please remember that when you use a link to go from any one of the ASE-owned sites to another web site, the ASE Privacy Policy no longer applies. Your browsing and interaction on any other web site, including any site that has a link on www.ase.com, www.asecert.org, www.natef.org, or www.asestore.com is subject to the rules and policies of that site. We encourage you to read the rules and policies of the sites you visit to further understand their procedures for collecting, using, and disclosing personal information.

Disclaimer: ASE does not endorse, nor is it affiliated with, any third party entity, which may have provided a link to any of the aforementioned ASE sites. Similarly, ASE does not necessarily endorse, nor is it affiliated with, any entity to which you may link from ASE web sites. ASE is not responsible for the content of linked third party sites and does not make any representations regarding the content or accuracy of materials or information on such third party sites. Under no circumstances shall ASE be held liable or responsible for such links or for such third party sites or for any information or materials contained on such sites.

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